Here are the current documents we've accumulated so far from our discussion topics. Some are available for download. To download them - right click and choose 'Save File As'.

User Guide for the ECBO Online Community

• Click here to view the users guide (online view only).

Documents for discussion topic: Net-work-ing

• Click here to view the articulate presentation (unavailable for download).
• Click here to download the HIAS Interview in MS Word format.

Managing Perceptions

• Click here to download the document.
  This presentation, created by the ECDC Consortium, explores the way organizations are perceived by their communities. Creating clear messages communicating through a range of media, and conducting outreach are discussed.

Navigating the World of Technology

• Click here to download the document.
  This reference guide for non profits, created by IRC, includes articles on website design, and a comprehensive guide to technology resources geared to non profits that are available on the web.

USCIS Webinar: Resources for Citizenship and Integration

• Click here to download the document.                                                                         This webinar introduced the Office of Citizenship and provided information on the programs, initiatives and resources that can benefit ECBOs' ability to serve refugee and immigrant populations who may become eventual U.S. citizens, promote successful integration, and encourage their active partication and ownership in America. 

Case Management Factsheet

• Click here to download the document.
  Developed by IRC, this factsheet describes the necessary tools to provide effective case management services to refugee clients.

Web Resources for Financial Management

• Click here to download the document.
  A listing of popular websites on non profit financial management.

Strategic Fundraising Factsheet

• Click here to download the document.
  Developed by the IRC, this factsheet explains how to create a fundraising plan.

Leadership and Women at a Glance

• Click here to download the document.
  Developed by the ECDC Consortium, this fact sheet explores the role of women leaders in ethnic communities. The barriers that women leaders face, and the unique contributions that they make, are examined.

Meeting with an Elected Official

• Click here to download the document.
  This fact sheet, developed by the ECDC Consortium, provides information about meeting with elected officials, an important part of the work of community leaders. The fact sheet includes tips to help you prepare for a visit, and maximize your effectiveness during the visit.

Sustainability Fact Sheet

• Click here to download the document.
  This fact sheet looks at the impact a leader has on his or her own organization, and how organizational stability can be achieved through: shaping workplace culture, maintaining strategic balance, engaging in strategic planning, and measuring programmatic and organizational improvement. This fact sheet was developed by the ECDC Consortium.

Basic Qualities of a True Leader

• Click here to download the document.
  Developed by the ECDC Consortium, this fact sheet describes some of the qualities that true leaders possess.

Effective Leadership

• Click here to download the presentation.
  This presentation, developed by the ECDC Consortium, explores five important areas of leadership: core elements of effective leadership, organizational leadership, staff leadership, community leadership, and building partnerships.

Three Leaders Who Made the Difference

• Click here to download.
  Created by IRC, this resource is a compilation of leadership case studies. Throughout the articles, these real-life nonprofit leaders discuss the personal decisions and events that have led to their influential role within their communities.

Getting to YES Summary

• Click here to download the document.
  This one-page summary explains the principles discussed in the popular book by Roger Fisher, William Ury and Bruce Patton, “Getting to YES: Negotiating Agreement Without Giving In.” The authors present four fundamental principles of negotiation and offer some suggestions on how to overcome some obstacles encountered when negotiating.

IRC-ISED Getting to YES Tool

• Click here to download the document.
  Effective negotiation skills are among the most important tools that leaders of refugee community organizations can possess. IRC and ISED Solutions have developed the this case study which we hope you will find useful as you continue to develop your skills and techniques in effective and principled negotiation.

Effective Boards

• Click here to download the document.
  This presentation, created by IRC, outlines the purposes and responsibilities of a non-profit board of directors. A special emphasis is placed on recruiting effective and diverse board members.

Board Self Evaluation Form

• Click here to download the document.
  Developed by IRC, this survey allows nonprofit boards to evaluate their performance in key areas.

Board Readiness Survey

• Click here to download the document.
  Adapted from Mary Hundley DeKuyper's Trustee Handbook: A Guide to Effective Governance for Independent School Boards, Eighth Edition. This resource allows individual board candidates to evaluate whether they are ready to serve as board members.

What is an Advisory Committee?

• Click here to download the document.
  This IRC factsheet breaks down the definition and responsibilities of advisory and steering committees.

Collaborating Across Cultures at a Glance

• Click here to download the document.
  Developed by ECDC, this factsheet provides tips specifically designed to bridge cultural differences in order to build long-lasting partnerships.

Developing Effective Coalitions

• Click here to download the document.
  Developed by the ECDC Consortium, this fact sheet outlines eight steps to take when developing a coalition.

Helpful Tips on Building Successful Collaborations

• Click here to download the document.
  Developed by IRC, these helpful tips will help make your collaboration a success!

Eight Outcome Models

• Click here to download the document.
  This article from Harvard Family Research Project's The Evaluation Exchange, provides a summary of the discussion around the "outcomes movement" in the nonprofit, government, and foundation worlds, and also provides an overview of several tools and models that can be used to guide program planning, evaluation and reporting.

Four Steps to Evaluation Success

• Click here to download the document.
  This article from Nonprofit World suggests a four step approach to program evaluation that is oriented towards strengthening projects and assessing the impact of environmental factors on program objectives.

Introducing Program Logic Models

• Click here to download the document.
  This guide, published by the W.K. Kellogg Foundation, illustrates how a logic model can be used throughout the life of a program, with particular emphasis on the use of logic during program evaluation.

Program Evaluation

• Click here to download the document.
  This presentation, created by IRC, provides an overview of program evaluation and includes a section on the use of SMART objectives (Strategic, Measurable, Attainable, Relevant, and Time-Bound) to evaluate programs.

Helpful Tips on Effective Program Management

• Click here to download the document.
  This tool, developed by IRC, provides general information on the phases of effective program management. It also discusses the use of logic models and SMART objectives.

Program Evaluation Factsheet

• Click here to download the document.
  Think you run a great program? How do you know? And what do your clients think? Program evaluation helps you judge the quality and value of your organization's programs through collection of information. Learn more about the different types of evaluation methods through this handy factsheet.

Sample SMART Objectives

• Click here to download the document.
  This SMART objectives sample will help you get started on formulating program goals and objectives. What is SMART? Specific, Measurable, Attainable, Relevant and Time Bound!

Grant Writing Basics

• Click here to view the presentation.
  This presentation was created by Joe Sexton, Director of Health Programs, Cambodian Mutual Assistance Association of Greater Lowell. Joe's presentation takes you through the steps of proposal writing in a comprehensive and detailed manner. A great source of reference as you prepare for your next proposal.

Websites for Sample Proposals

• Click here to download the document.
  A useful listing of web addresses of sample grant proposals.

Writing and submitting Grant Proposals

• Click here to download the document.
  A step-by-step guide to writing and submitting successful grant proposals, along with relevant web resources for researching grants and funding sources.

Technical Assistance Standards

• Click here to download the document.
  These standards of practice, developed by the Project SOAR team, serve as best practices for the provision of organizational capacity building technical assistance. A useful guide for organizations funded to provide technical assistance.

Building Relationships with the Media

• Click here to download the document.
  Developed by Melissa Winkler, IRC's Director of Communications, this presentation provides suggestions for generating news coverage for humanitarian issues and provides helpful tips on working with the media. 

Effective Public Education Campaigns

• Click here to download the document.
  This presentation, prepared by Andy Brimmer, member of IRC's Board of Directors, was presented to ORR grantees during a regional workshop at IRC in New York in September 2005.  The presentation discusses how to create a good organizational reputation and reinforces the benefits of communicating strategically with the public and the media.

Tips on Building Strong Relationships

• Click here to download the document.
  A quick tip sheet on Establishing Visibility, Credibility, and Trust for your organization. Post it over your desk, keep it handy – these tips work! Compiled and presented by IRC during its 2005 Regional Workshop held in New York.

Strategic Planning WMU '99

• Click here to download the document.
  This short guide is designed to help board members and the staff of smaller nonprofit organizations develop strategic plans that can help them strengthen and sustain their organization's achievements. It was developed as part of a Nonprofit Capacity Building Project funded by W.K. Kellogg Foundation Youth Initiative Partnerships.

What's Wrong with Thank You?

• Click here to download the document.
  This article from Nonprofit World suggest new ways to think about volunteers including: not limiting the type of work they are given, giving volunteers the same level of support that would be given to paid staff, and involving volunteers in many of the activities that paid staff participate in such as meetings, brainstorming sessions and retreats.

Recruiting and Developing Staff Fact Sheet

• Click here to download the document.
  This fact sheet, developed by IRC, examines the crucial processes of recruitment and professional development in maintaining qualified, knowledgeable staff for a non profit organization. Tips on everything from where to advertise for staff, to how to find low-cost or free professional development opportunities in the community, are included.

Volunteer Management Handbook

• Click here to download the document.
  This handbook, developed by IRC, will lead you through the A to Z's of establishing and running a successful volunteer program. Topics include: establishing the vision, developing volunteer job descriptions, and the recruitment, screening and placement of volunteers. Several factsheets and worksheets are included.

Web Resources for Volunteer Management

• Click here to download the document.
  A list of popular websites on volunteer recruitment and management.